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United StatesHealthcare and life sciences2021 – ongoing

Merck & Co. (MSD)

HawkAVI analysis of rejected drug-product inspection images

Merck reported a 50% reduction in false rejects across several product lines using HawkAVI

WorkingCompany's own claimVendor ↗

Problem

Automated visual inspection rejected usable medicines because process variations could resemble defects. Specialists had to assemble information from separate systems to investigate the causes.

Approach

Merck built HawkAVI on AWS to combine inspection images with manufacturing data. AI and machine learning helped identify rejection patterns and recommend corrective actions. Manufacturing teams used the findings to adjust inspection rules and investigate problems.

Results

50%reduction in false reject rates across various product lines, reported by Merck authorsCompany's own claim[1]

Takeaway

The reported reduction came from analyzing inspection failures and correcting their causes. HawkAVI supported manufacturing teams' decisions about inspection settings.

Categories

Business function
Production and quality
Innovation type
Process innovation
Evidence
Company's own claim

Sources

  1. MSD Builds HawkAVI Platform on AWS to Reduce Product Reject Rates
    Amazon Web Services23 Nov 2022Vendor publication

Source summaries

[1]Amazon Web Services23 Nov 2022

Merck employees described HawkAVI in a guest contribution published by AWS. They reported a 50% reduction in false rejects across various product lines and explained how image analysis supported corrective manufacturing actions.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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