JapanHealthcare and life sciences2024 – ongoingNational Hospital Organization
AI patient intake at Kofu Hospital
Kofu Hospital reported knee-patient questionnaires taking about 15 minutes after AI intake began
Problem
Paper questionnaires took knee patients about 30 minutes to complete. Staff also had to transfer questionnaire information into medical records.
Approach
Kofu Hospital introduced an AI questionnaire system in orthopedics in late December 2024. Patients entered answers on hospital tablets or used their own smartphones before visiting. Reception staff linked completed questionnaires to electronic medical records.
Results
Takeaway
The hospital reported shorter questionnaire completion time. It did not disclose a sample size or a controlled comparison.
Categories
- Size
- Large enterprise
- Industry
- Healthcare and life sciences
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Conversational and voice AI
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
The hospital described its operating AI questionnaire system and late December 2024 introduction. It reported knee-patient completion time of about 15 minutes, compared with about 30 minutes on paper.
Full details are in the original sources.
