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New ZealandPublic sector2020

New Zealand Police

Clearview AI facial-recognition trial

New Zealand Police abandoned a Clearview trial that produced little investigative value

StoppedRegulator, audit or court

Problem

Police wanted to test whether facial recognition could identify unknown people associated with crimes from photographs and video images.

Approach

A police team tested Clearview AI between February and March 2020 using images of staff and suspects. Police said the database offered limited value in New Zealand and decided against further use. An oversight review found that an internal governance group had approved the trial, but the Police Executive had not, and the privacy commissioner and government chief data steward had not been consulted. Police subsequently established central governance and a new policy for emerging-technology trials.

Results

1successful match reported by police during the trialCompany's own claim[2]

Takeaway

The team tested operational usefulness before completing executive approval and external consultation. The trial also exposed a gap between the supplier's database and the people New Zealand police needed to identify.

Categories

Business function
Production and quality
Innovation type
Process innovation
AI technology
Computer vision
Evidence
Regulator, audit or court

Sources

  1. Police searched for suspects in unapproved software trial
    RNZ, republished by Otago Daily Times14 May 2020News article
  2. OIA 01.20.12757 reply Kendra Cox
    New Zealand Police22 Jun 2020Government publication

Source summaries

[1]Independent Police Conduct Authority30 Nov 2020

The authority endorsed a police review that found Clearview operationally unviable and identified approval and consultation gaps. It recorded the establishment of central governance and a new trial policy.

[2]RNZ, republished by Otago Daily Times14 May 2020

Police said the trial produced one successful match, involving someone already pictured in the media, and would not continue. A senior officer acknowledged that approval should have been sought earlier.

[3]New Zealand Police22 Jun 2020

The official response dated the assessment from February 19 to March 19, 2020. Police said Clearview offered limited value for identifying unknown people associated with crimes in New Zealand.

Full details are in the original sources.

Added 4 Nov 2026 · Updated 4 Nov 2026
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