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JapanProfessional services2025 – ongoing

Orchestra Holdings

In-house AI platform Forté.AI at subsidiary Digital Identity

Digital Identity said its in-house AI platform saved about 15,000 hours in under six months

WorkingCompany's own claimOfficial ↗

Problem

Digital Identity, a marketing-focused subsidiary of Orchestra Holdings, wanted to cut routine work across its staff.

Approach

The company built its own AI platform, Forté.AI, which combines an AI chat with in-house AI apps and agents for marketing work. It reported more than 30 apps and agents by May 2026. Staff other than engineers used the chat daily.

Results

累計15,000時間cumulative working hours saved in under six months after Forté.AI was introduced, per Digital IdentityCompany's own claim[1]
80%超share of practitioners (engineers, about 20% of staff, excluded) using the AI chat daily, per Digital IdentityCompany's own claim[1]
30種number of in-house AI apps and agents, which passed 30 types, per Digital IdentityCompany's own claim[1]

Takeaway

The hours figure is a cumulative company estimate over under six months, and the daily-use rate excludes engineers.

Categories

Innovation type
Process innovation
Evidence
Company's own claim

Sources

Source summaries

[1]PR TIMES (Digital Identity Inc.)21 May 2026

Digital Identity, a subsidiary of Orchestra Holdings, announced that its in-house AI platform Forté.AI had saved a cumulative 15,000 hours in under six months. It said more than 30 in-house AI apps and agents existed and that over 80% of practitioners, not counting engineers, used the AI chat daily.

Full details are in the original sources.

Added 2 Nov 2026 · Updated 2 Nov 2026
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