United StatesManufacturing2024 – ongoingOshkosh Corporation
Generative AI purchasing follow-up
Oshkosh's CIO said bots completed purchasing follow-up in under 5 minutes
Problem
Supplier follow-up consumed buyers' time.
Approach
Oshkosh worked with Microsoft and OpenAI on generative AI. Bots wrote supplier emails, followed up and read replies.
Results
less than 5 minutesbot follow-up time versus 100 staff hours daily, per the CIO
Takeaway
Bots handled supplier emails and replies within the purchasing workflow. The CIO compared 100 staff hours per day with less than 5 minutes of bot processing, without specifying how the times were measured.
Categories
- Size
- Large enterprise
- Industry
- Manufacturing
- Business function
- Logistics and supply chain
- Innovation type
- Process innovation
- AI technology
- Generative AIAI agents
- Adoption
- Partner co-development
- Evidence
- Company's own claim
Sources
Source summaries
[1]WisBusiness5 Mar 2024
WisBusiness reported the CIO's follow-up comparison. It gave no measurement method.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026
