MalaysiaEnergy and utilities2025 – ongoingPETRONAS
007 Enterprise AI Agent Programme
PETRONAS reported deploying 40 employee-built AI agents after launching its 007 programme
Problem
Operational teams spent weeks on some manual workflows. Safety-procedure updates and asset-change processes required repeated staff effort.
Approach
PETRONAS launched its programme in June 2025 using Microsoft Copilot Studio. Domain experts built agents under a certification process and operational controls. Deployed applications included a safety-procedure checker and an agent for plant-change workflows.
Results
Takeaway
The programme reported deployed agents and qualitative efficiency improvements. It did not provide task-level measurements for the examples described.
Categories
- Size
- Large enterprise
- Industry
- Energy and utilities
- Business function
- Production and qualityInternal work and knowledge management
- Innovation type
- Process innovationOrganization and work practices
- AI technology
- AI agentsGenerative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
Asian Business Review reported that PETRONAS deployed 40 agents built by employees. Applications included safety-procedure checks and plant-change workflows.
Full details are in the original sources.
