GermanyFinance and insurance2024 – ongoingQuirin Privatbank / quirion
Q.Ai, a GPT-4o chatbot that answers finance and investing questions
Quirin Privatbank and quirion launched a free GPT-4o chatbot to answer customers' investing questions
Problem
Many people have basic questions about investing, such as what an ETF is or how to plan for retirement. The bank and its digital advisor subsidiary wanted to pass on financial knowledge without a sales conversation.
Approach
quirion and Quirin Privatbank built Q.Ai on GPT-4o. It draws on the two firms' own expertise and filtered web content such as QuiPedia. It asks follow-up questions, helps users think through goals like retirement or a large purchase, and explains risk. It works in writing only and gives no current prices or market news. Use is free. The company said development took about 15 months from idea to launch in September 2024.
Results
Takeaway
The firms published no usage numbers or results. The launch post describes the tool only.
Categories
- Industry
- Finance and insurance
- Business function
- Customer serviceMarketing and sales
- Innovation type
- Product and service innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
quirion's blog post introduces Q.Ai, built on GPT-4o and free to use. It explains what the chatbot does and does not do and gives the development time. It reports no user numbers.
Full details are in the original sources.