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NetherlandsTravel and aviation2018 – ongoing

Royal Schiphol Group

Deep Turnaround aircraft ground-operation monitoring and prediction

Schiphol reported a 3.6 percent improvement in on-time performance with Deep Turnaround

WorkingCompany's own claim

Problem

Schiphol had detailed flight information but limited visibility into work around parked aircraft. Uncertain completion times complicated gate planning and ground handling.

Approach

An internal product team developed Deep Turnaround with requirements from airport operations. Computer vision converted aircraft-stand images into ground-handling events. The system added forecasts of departure readiness and delivered information to airlines and operational partners.

Results

3.6 percentimprovement in on-time performance reported by Schiphol's commercial lead; the percentage-point basis was not specifiedCompany's own claim[1]
11 percentreduction in missed runway slots reported by Schiphol's commercial leadCompany's own claim[1]

Takeaway

The project required operational partners to act on forecasts. Schiphol distributed the information through tools used during their daily work.

Categories

Business function
Production and quality
Innovation type
Process innovation
Evidence
Company's own claim

Sources

  1. How Schiphol is using AI from turnarounds to cleaning
    Airports AI Alliance2 Oct 2026News article

Source summaries

[1]Airports AI Alliance2 Oct 2026

Airport executives described Deep Turnaround's development from 2018 and its use in operational coordination. Schiphol attributed a 3.6 percent improvement in on-time performance and an 11 percent reduction in missed runway slots to the system.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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