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United StatesPublic sector2023 – ongoing

Sandia National Laboratories

SandiaAI Chat on Azure OpenAI

Sandia Labs builds a secure AI chat tool in eight months for nearly 17,000 staff

WorkingVendor's case studyVendor ↗

Problem

Staff at the national security lab needed generative AI, but sensitive unclassified material could not go to public models.

Approach

Sandia began developing SandiaAI Chat with Microsoft in October 2023. It runs on Azure OpenAI in a controlled Azure environment, cut off from public models. Employees use it to write code, draft emails, automate workflows and build Power BI visuals.

Results

~17,000employees with access by May 2024Vendor's case study[1]
106,000+questions asked in the first monthVendor's case study[1]
3 minutestime saved per question (as stated by Microsoft)Vendor's case study[1]

Takeaway

A closed environment let a security-sensitive employer open generative AI to most of its staff. Sandia reports the first month's usage but no total hours saved.

Categories

Innovation type
Process innovation
AI technology
Generative AI
Evidence
Vendor's case study

Sources

  1. Sandia National Laboratories customer story
    Microsoft26 Jun 2025Vendor publication

Source summaries

[1]Microsoft26 Jun 2025

Microsoft tells how Sandia built an isolated generative AI chat tool and rolled it out within eight months. It reports user counts and first-month question volume.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026
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