South KoreaPublic sector2022 – ongoingSeoul Metropolitan Government
Smart welfare check-ins using AI and IoT
Seoul reported 83,633 cumulative beneficiaries of its AI-and-IoT welfare check-in service
Problem
Residents living alone could become isolated or experience a crisis without someone nearby noticing. The city needed ongoing welfare checks for vulnerable households.
Approach
Seoul operated Smart Welfare Check-ins using AI and IoT within its support programme for single-person households. The city reported continuous monitoring of vulnerable residents and cumulative service reach since 2022. It did not separate the AI component's contribution from IoT monitoring.
Results
Takeaway
The disclosed figures measured service reach. They did not establish how many deaths or emergencies the service prevented.
Categories
- Size
- Large enterprise
- Industry
- Public sector
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Predictive analytics and ML
- Adoption
- Government support program
- Goal
- Quality and risk
- Evidence
- Company's own claim
Sources
Source summaries
Seoul reviewed its support services for single-person households. It reported 83,633 cumulative Smart Welfare Check-in beneficiaries and annual monitoring of about 20,000 vulnerable residents using AI and IoT together.
Full details are in the original sources.