AustraliaConstruction and engineering2025 – ongoingSGH
Coates Equipment Specialist quotation agent
Coates processed 3,923 enquiries in its quotation pilot
Problem
Enquiries required availability and pricing checks.
Approach
AI checked inventory and drafted quotations. Employees reviewed and sent them.
Results
3,923enquiries processed during pilot
Takeaway
People retained quotation approval.
Categories
- Size
- Large enterprise
- Industry
- Construction and engineering
- Business function
- Marketing and sales
- Innovation type
- Process innovation
- AI technology
- AI agentsGenerative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
[1]SGH21 May 2026
SGH described quotation assistance. The pilot processed 3,923 enquiries.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026
