United StatesHealthcare and life sciences2024 – ongoing

SolutionHealth

DAX Copilot ambient clinical documentation

SolutionHealth clinicians spend 56% less time documenting with DAX Copilot

WorkingVendor's case studyVendor ↗

Problem

Clinicians at the New Hampshire health system spent long hours on notes, which contributed to burnout and reduced time with patients.

Approach

Elliot Health System and Southern New Hampshire Health adopted DAX Copilot inside Epic. It listens to the visit and drafts structured notes that clinicians edit.

Results

56%Improvement in average documentation time across nearly 60,000 encountersVendor's case study[1]

2.5Potential additional appointments per day per clinician enabled by time savedVendor's case study[1]

92%Surveyed users (190, December 2024) reporting improvements in burnout or fatigueVendor's case study[1]

Takeaway

Average documentation time fell 56% across nearly 60,000 encounters. In a December 2024 survey of 190 users, 92% reported less burnout or fatigue.

Sources

SolutionHealth customer story (Azure, DAX Copilot)
Microsoft31 Mar 2025Vendor publication

Source summaries

[1]Microsoft31 Mar 2025

Microsoft describes SolutionHealth's rollout of ambient documentation. It reports a 56% reduction in average documentation time across nearly 60,000 encounters and a December 2024 survey in which 92% of 190 users reported less burnout or fatigue.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026