← Cases
Hong KongReal estate2021 – ongoing

Sun Hung Kai Properties

Machine-learning chiller optimisation at V city

V city's chiller retrofit shortened monitoring intervals to 30 seconds

WorkingCompany's own claim

Problem

V city's chiller plant needed closer performance monitoring to identify efficient operating settings. Its previous data-monitoring interval was 15 minutes.

Approach

The mall installed an optimisation system combining machine learning with a digital twin. ATAL Building Services Engineering was the contractor. The system filtered invalid readings and compared chiller performance to support operating and maintenance decisions.

Results

30 secondsmonitoring interval after the retrofit, compared with 15 minutes previouslyCompany's own claim[1]

Takeaway

The retrofit improved the frequency and quality of operating data alongside its optimisation functions. The monitoring interval alone did not measure energy savings.

Categories

Industry
Real estate
Business function
Production and quality
Innovation type
Process innovation
Evidence
Company's own claim

Sources

  1. HKGBC Retrofitting Guidebook
    Hong Kong Green Building CouncilJan 2023Research paper or report

Source summaries

[1]Hong Kong Green Building CouncilJan 2023

The V city case described an installed machine-learning and digital-twin chiller system. Reported benefits included more frequent monitoring and correction of sensor drift.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
Open case page ↗