← Cases
United KingdomLogistics and transport2022 – ongoing

Transport for Wales

CitySwift AI bus runtimes and network analysis

Transport for Wales obtained AI-powered bus runtimes across 5 major operators

In progressCompany's own claimOfficial ↗

Problem

Transport for Wales needed a network-wide view of bus performance to support timetable planning.

Approach

It partnered with CitySwift to analyse demand and movement patterns across major Welsh bus operators. The work provided AI-powered runtimes and information on punctuality and reliability.

Results

5major Welsh bus operators covered by performance analysis, per Transport for WalesCompany's own claim[1]

Takeaway

The partnership supplied planning inputs across operators; Transport for Wales did not quantify changes in passenger journey times.

Categories

Business function
Production and quality
Innovation type
Process innovation
Evidence
Company's own claim

Sources

  1. TfW using AI to improve bus network
    Transport for Wales1 Dec 2022Company publication

Source summaries

[1]Transport for Wales1 Dec 2022

Transport for Wales reported receiving AI-powered runtimes and performance analysis across 5 major bus operators. It described how those inputs could support schedule changes without reporting measured punctuality improvements.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
Open case page ↗