United Natural Foods (UNFI)
RELEX forecasting and replenishment across distribution centers
UNFI reported out-of-stocks down about 5% and forecast error down about 25% early in a RELEX rollout
Problem
UNFI ran forecasting and replenishment on five legacy systems across its 48 distribution centers. It serves about 30,000 customers, and out-of-stocks and forecast error were the pressure points.
Approach
UNFI replaced the five systems with one RELEX forecasting and replenishment platform. It chose RELEX for its cloud delivery, built-in AI capabilities and configurability. A UNFI procurement and inbound logistics executive described early results in a video on RELEX's site.
Results
Takeaway
Consolidating several forecasting systems gave early gains in stock availability. UNFI itself calls the results early and expects more in working capital and fill rates.
Categories
- Size
- Large enterprise
- Industry
- Food and restaurants
- Business function
- Logistics and supply chain
- Innovation type
- Process innovation
- AI technology
- Predictive analytics and MLOptimization
- Adoption
- Vendor solution
- Evidence
- Vendor case study
Sources
Source summaries
RELEX's customer story says UNFI consolidated five legacy systems into one RELEX platform across 48 distribution centers. A UNFI procurement executive reports about 5% fewer out-of-stocks and about 25% lower forecast error, and calls the results early. The figures are self-reported and published by the vendor.
Full details are in the original sources.