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United StatesFood and restaurants2023 – ongoing

United Natural Foods (UNFI)

RELEX forecasting and replenishment across distribution centers

UNFI reported out-of-stocks down about 5% and forecast error down about 25% early in a RELEX rollout

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Problem

UNFI ran forecasting and replenishment on five legacy systems across its 48 distribution centers. It serves about 30,000 customers, and out-of-stocks and forecast error were the pressure points.

Approach

UNFI replaced the five systems with one RELEX forecasting and replenishment platform. It chose RELEX for its cloud delivery, built-in AI capabilities and configurability. A UNFI procurement and inbound logistics executive described early results in a video on RELEX's site.

Results

about 5%reduction in out-of-stocks so far, as stated by a UNFI executive on RELEX's pageVendor case study[1]
about 25%improvement in forecast error rate so far, as stated by a UNFI executive on RELEX's pageVendor case study[1]

Takeaway

Consolidating several forecasting systems gave early gains in stock availability. UNFI itself calls the results early and expects more in working capital and fill rates.

Categories

Innovation type
Process innovation
Evidence
Vendor case study

Sources

Source summaries

[1]RELEX Solutions19 Jun 2026

RELEX's customer story says UNFI consolidated five legacy systems into one RELEX platform across 48 distribution centers. A UNFI procurement executive reports about 5% fewer out-of-stocks and about 25% lower forecast error, and calls the results early. The figures are self-reported and published by the vendor.

Full details are in the original sources.

Added 2 Nov 2026 · Updated 2 Nov 2026
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