U.S. Bank
Design Assistant for interface quality checks
U.S. Bank reported 30% fewer accessibility defects after introducing Design Assistant
Problem
U.S. Bank's designers checked interfaces against internal standards before handing specifications to engineers. Problems found later caused rework.
Approach
The bank built Design Assistant internally and trained its model on acceptable designs. Designers began using it in Figma in December 2025. It identified issues and proposed corrections that designers could accept or reject.
Results
Takeaway
The tool checked work inside the designers' existing software. The bank's design head said financial return would take longer to measure.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- IT and R&D
- Innovation type
- Process innovation
- AI technology
- Predictive analytics and ML
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
The bank's design head described the tool's development and December rollout. He reported about 90% adoption and 30% fewer accessibility defects, while saying financial returns still needed time to measure.
Full details are in the original sources.