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United StatesTechnology and telecom2025 – ongoing

Workday

AI-assisted recruiting administration

Workday's recruiting leader reported 24,000 hours recovered in nine months

WorkingCompany's own claimOfficial ↗

Problem

Recruiters spent substantial time screening applications and coordinating interviews. Growing application volumes added to the administrative workload.

Approach

Workday used its Recruiting Agent to compare applicants' skills with job requirements and rank matches with visible reasoning. Its Candidate Experience Agent handled scheduling and candidate questions. The team adjusted its processes and retrained staff as responsibilities changed.

Results

24,000 hoursscreening and scheduling time recovered in the first nine months, according to Workday's talent acquisition leaderCompany's own claim[1]
roughly 40%increase in recruiter capacity reported by Workday's talent acquisition leaderCompany's own claim[1]

Takeaway

Workday reported redeploying the recovered capacity without reducing recruiting headcount.

Categories

Business function
Human resources
Innovation type
Process innovation
Evidence
Company's own claim

Sources

  1. The hiring results we measured when we deployed agentic AI
    Workday, via diginomica Partner Zone29 Jul 2026Company publication

Source summaries

[1]Workday, via diginomica Partner Zone29 Jul 2026

Workday's talent acquisition leader described internal recruiting agents and changes to recruiters' roles. She reported 24,000 hours recovered over nine months and roughly 40% more recruiter capacity, without a headcount reduction.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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