United StatesFinance and insurance2026 – ongoingW. R. Berkley
AI underwriting workbenches from submission intake to quotation
W. R. Berkley's CEO reported underwriting efficiency gains above 20% from AI
Problem
Underwriting submissions required processing from intake through quotation. W. R. Berkley sought to reduce that work and redirect employees' time.
Approach
The insurer applied AI through underwriting workbenches and digitized intake-to-quote processes. CEO Rob Berkley said its businesses experimented with external AI tools and added their own approaches. He reported efficiency improvements above 20% during the second-quarter 2026 earnings call.
Results
Takeaway
The reported gain covered underwriting workflow efficiency; the company did not disclose how the percentage was calculated.
Categories
- Industry
- Finance and insurance
- Business function
- Finance, risk and legal
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
Reinsurance News reported Berkley's account of AI use in underwriting workbenches. The CEO attributed efficiency gains above 20% to the work without providing a measurement method.
Full details are in the original sources.