TaiwanProfessional services2023 – ongoing104 Job Bank
AI job and candidate recommendation and résumé tools on its job platform
104 Job Bank reported a smart match rate of 41.12% in 2025 as AI recommendations raised interview chances
Problem
Job seekers and employers on the 104 platform had to read through dozens of listings or résumés to find a fit. Preparing a résumé in the platform's format also took time.
Approach
104 added AI job recommendations for job seekers and AI candidate recommendations for employers. It also added a résumé scanning feature and suggestions for improving résumés. The company reported 86.8% of platform users used its AI-related tools.
Results
Takeaway
The platform's own comparison shows that recommended matches led to more interviews than self-directed searches. The figures come from the company and are not independently checked.
Categories
- Industry
- Professional services
- Business function
- Human resources
- Innovation type
- Product and service innovation
- AI technology
- Recommendation and personalization
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Reports 104's 2025 smart match rate of 41.12%, up 16.33% year on year. Applying to AI-recommended jobs gave job seekers 3.2 times the interview-invite chance of self-search. The company had not quantified the screening time saved.
Describes 104's AI résumé scanning, which cut résumé preparation time by 73%, and its smart match rate rising from 24.79% in 2023 to 39.2% in 2025. It also repeats the 3.2x interview figure for AI-recommended jobs.
Full details are in the original sources.
