ADI Global Distribution
AI-enabled product search and pricing in digital sales
ADI Global credited AI-enabled website search with about 25% more digital revenue
Problem
ADI Global Distribution sells security and low-voltage products through branches and a growing website. It wanted digital sales to grow and margins to hold.
Approach
ADI added AI-enabled product search to its website search bar. In the second quarter of 2025 it introduced an AI-enabled pricing system for digital sales. Both were presented at the company's investor day on July 14, 2026. Conversational search and other AI tools were still in development.
Results
Takeaway
ADI tied AI to two commercial levers, search and price, and tracked the effect on digital revenue. The company's own before-and-after comparison is the only measure given.
Categories
- Size
- Large enterprise
- Industry
- Retail and e-commerce
- Business function
- Marketing and sales
- Innovation type
- Process innovation
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
The trade article covers ADI Global's July 2026 investor day. It reports that AI-enabled search lifted digital revenue by about 25% and that the AI pricing system, introduced in Q2 2025, supports about 30% of digital revenue. The figures are ADI's own.
Full details are in the original sources.