Adobe
Acrobat Studio Knowledge Base for research retrieval
Adobe employees asked more than 1,000 questions in the first month of AI research-library access
Problem
Employees searched research files manually.
Approach
Adobe deployed Knowledge Base internally. It returned conversational answers with document citations.
Results
more than 1,000questions in the first month, per Adobe
Takeaway
Question volume measured use, without quantifying time saved.
Categories
- Size
- Large enterprise
- Industry
- Technology and telecom
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
[1]Adobe9 Sep 2026
Adobe made more than 6,000 research reports accessible through Knowledge Base. Teams asked more than 1,000 questions in the first month.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026