Bank of Ireland
Copilot research and summarization
Bank of Ireland reported average Copilot savings of approximately 30 minutes per user per day
Problem
Routine research occupied staff time.
Approach
Employees used Microsoft Copilot for research and summaries. The rollout included training.
Results
approximately 30 minutessaved per user daily, per the bank
Takeaway
Time savings did not establish cash savings.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
[1]Bank of Ireland21 Oct 2026
The bank described employee Copilot use. It reported average daily savings.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026