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IrelandFinance and insurance2026 – ongoing

Bank of Ireland

Copilot research and summarization

Bank of Ireland reported average Copilot savings of approximately 30 minutes per user per day

WorkingCompany's own claimOfficial ↗

Problem

Routine research occupied staff time.

Approach

Employees used Microsoft Copilot for research and summaries. The rollout included training.

Results

approximately 30 minutessaved per user daily, per the bankCompany's own claim[1]

Takeaway

Time savings did not establish cash savings.

Categories

Innovation type
Process innovation
AI technology
Generative AI
Evidence
Company's own claim

Sources

  1. Bank of Ireland scales up AI across the Group
    Bank of Ireland21 Oct 2026Company publication

Source summaries

[1]Bank of Ireland21 Oct 2026

The bank described employee Copilot use. It reported average daily savings.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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