IndiaAgriculture and food production2025 – ongoingBayer Crop Science
FarmRise in-app AI chatbot for farm questions
Bayer's FarmRise chatbot answered about 25,000 farmer questions in its first year
Problem
Farmers in India need quick answers on crops and farm practice in their own language. Bayer wanted to give them that inside the FarmRise app.
Approach
Bayer built an AI chatbot in-house and added it to FarmRise in 2025. It answers crop and farm questions in plain language. The app had more than 5 million registered farmers and supported 9 or more Indian languages in May 2026.
Results
Takeaway
Use was small next to the app's user base. Bayer reported query counts but no accuracy or outcome figures.
Categories
- Size
- Large enterprise
- Industry
- Agriculture and food production
- Business function
- Customer serviceMarketing and sales
- Innovation type
- Product and service innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
The trade outlet repeats Bayer's announcement that FarmRise passed 5 million users. It says the in-house chatbot launched in 2025 and had handled 25,000 queries. All figures come from Bayer.
Full details are in the original sources.
