Black & Veatch
Microsoft 365 Copilot deployment with cohort training
Black & Veatch reported 98% Copilot adoption after cohort-based training
Problem
Black & Veatch wanted employees to apply AI to institutional knowledge and daily work. Its global workforce needed training and support to use the tools.
Approach
The company deployed Microsoft 365 Copilot through cohorts of interested employees. Initial training lasted 6 weeks, followed by more advanced learning paths. Peer communities and recognized champions supported continued use.
Results
Takeaway
The rollout paired tool access with repeated training. The reported adoption rate did not specify its denominator.
Categories
- Size
- Large enterprise
- Industry
- Construction and engineering
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovationOrganization and work practices
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
Microsoft described Black & Veatch's cohort training and employee communities. Company executives reported 98% Copilot adoption and employee time savings of up to 9 hours weekly.
Full details are in the original sources.