LatviaFinance and insurance2025 – ongoingCitadele Banka
Document intelligence for banking operations
Citadele processed documents in 5–15 seconds with Azure AI, Microsoft reported
Problem
Banking operations required processing unstructured documents.
Approach
Citadele used Azure to structure document data. The platform registered documents in business systems and archives.
Results
5–15 secondsprocessing time per document, previously around 3–5 minutes, per Microsoft
Takeaway
Document extraction was connected to downstream registration.
Categories
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
[1]Microsoft20 Aug 2026
Microsoft described the document platform. It reported shorter processing times.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026
