United StatesTechnology and telecom2026 – ongoingCornerstone OnDemand
Orion AI for database diagnosis and operations
Cornerstone OnDemand cut database diagnosis from 45 to 10 minutes, according to AWS
Problem
DataOps engineers manually queried database views and compared logs during incidents. Duplicate alerts and handoffs delayed investigations.
Approach
A 3-person team built Orion AI in 6 months using Amazon Bedrock and Strands Agents. Its 13 specialist agents investigated database problems and coordinated operational work through a web application. Disruptive actions required human confirmation.
Results
Takeaway
Orion combined diagnosis with operational handoffs. Engineers retained approval over destructive actions.
Categories
- Industry
- Technology and telecom
- Business function
- IT and R&D
- Innovation type
- Process innovation
- AI technology
- Generative AIAI agents
- Adoption
- Built in-house
- Evidence
- Vendor case study
Sources
Source summaries
AWS described Orion's specialist agents and operational controls. It reported 78% less diagnosis time and a median 65% reduction in redundant alerts.
Full details are in the original sources.