United KingdomProfessional services2024 – ongoingDeloitte LLP
PairD generative AI assistant for UK Tax and Legal staff
Deloitte's UK Tax and Legal staff entered over 140,000 prompts into PairD by June 2024
Problem
Deloitte sought to improve productivity in routine written work while retaining human checks for quality and accuracy.
Approach
Deloitte's AI institute launched PairD and made it accessible to all Tax and Legal professionals. The platform supported document summaries and initial written drafts, with coding among its other uses. Deloitte reported substantial prompt activity during the months to June 2024.
Results
Takeaway
Prompt volume established use of the assistant. It did not measure completed work or time saved.
Categories
- Size
- Large enterprise
- Industry
- Professional services
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Deloitte reported over 140,000 PairD prompts in 5/6 months to June 2024. It described available drafting and summarisation functions and the need for human review.
Full details are in the original sources.