ElevenLabs
Dom AI sales-development representative
ElevenLabs said its AI sales representative created $1M+ in qualified pipeline in a month
Problem
Inbound prospects waited a median of 2 days for human qualification. Sales representatives spent hours assessing leads manually.
Approach
ElevenLabs built Dom on ElevenAgents to qualify and route inbound prospects. When a call was inconclusive, backend AI checked the prospect's company website before disqualifying the lead. Dom routed prospects to demos or other destinations and sent follow-up emails.
Results
Takeaway
Qualification extended beyond the live conversation to additional company information. The reported pipeline represented sales opportunities, with no disclosed realized revenue.
Categories
- Industry
- Technology and telecom
- Business function
- Marketing and sales
- Innovation type
- Process innovation
- AI technology
- Generative AIAI agentsConversational and voice AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
ElevenLabs described Dom's lead qualification and routing workflow. It reported $1M+ in qualified pipeline and 180 sales-development hours saved during the preceding month.
Full details are in the original sources.