FranceMedia and entertainment2021 – ongoingFrance Télévisions
Automatic live subtitles for franceinfo
France Télévisions extended synchronized franceinfo subtitles from 06:30 to midnight
Problem
Franceinfo provided human-produced subtitles during selected hours. Viewers with hearing impairments could not follow much of its live output through captions.
Approach
France Télévisions prototyped automatic transcription in 2021 and collected audience feedback during a 2022 trial. Its internal media platform converted live audio into broadcast subtitles. The service launched on 5 November 2024, delaying video to match the captions.
Results
Takeaway
Broadcast integration required infrastructure work after the subtitle software was ready. Synchronization also required delaying the video signal.
Categories
- Size
- Large enterprise
- Industry
- Media and entertainment
- Business function
- Production and quality
- Innovation type
- Product and service innovation
- AI technology
- Conversational and voice AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
France Télévisions described the development and launch of automatic live captions. It reported a 14-second processing delay and explained how video was synchronized with subtitles.
Full details are in the original sources.
