GermanyProfessional services2023 – ongoingFraunhofer Society
FhGenie internal generative AI platform
Fraunhofer reported nearly 12,000 regular users of its internal FhGenie platform
Problem
Fraunhofer needed staff access to generative AI while protecting organizational information. External AI services raised concerns about data protection and control.
Approach
Fraunhofer introduced FhGenie in June 2023 for analyzing and drafting text. It developed the internal platform with a choice of language models and support for organization-specific information. Processing operated within the European Economic Area.
Results
Takeaway
Regular usage established that the platform had become part of staff workflows. Message volume did not establish how much working time it saved.
Categories
- Size
- Large enterprise
- Industry
- Professional services
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Fraunhofer reported nearly 12,000 regular users and more than 1 million monthly messages. It described the platform's internal development and European processing arrangements.
Full details are in the original sources.
