IrelandFood and restaurants2025 – ongoingGlanbia plc
Microsoft Copilot employee-productivity trial
Glanbia's 100-participant Copilot trial recorded higher engagement than unsupported licence use
Problem
Glanbia wanted to assess Copilot's usefulness while preparing its data governance and employees for generative AI.
Approach
PwC supported an 8-week trial with 100 participants. It assessed readiness, provided training and collected feedback through surveys and focus groups. Participants reported time savings, while employees licensed outside the supported trial showed lower engagement.
Results
Takeaway
Reported savings varied by application. PwC did not specify whether those savings were per task, per day or another interval.
Categories
- Industry
- Food and restaurants
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
PwC described its readiness and adoption support for Glanbia's Copilot trial. Participants reported application-dependent savings ranging from 15 minutes to 4 hours, without a stated reporting interval. PwC also reported stronger engagement among supported participants.
Full details are in the original sources.
