IrelandFood and restaurants2026 – ongoingKerry Group
Microsoft 365 Copilot for management knowledge work
Most surveyed early Copilot users at Kerry reported saving at least 20 minutes per use case
Problem
Kerry managers had to absorb unfamiliar scientific and commercial information before making decisions. Reviewing lengthy proposals added to that work.
Approach
Kerry introduced Microsoft 365 Copilot to an initial employee group and surveyed its experience. Executive Shane McGibney used Copilot and Researcher to summarize an acquisition proposal and question its assumptions.
Results
Takeaway
The reported savings came from an early-user survey. Interest in continued use measured employee acceptance rather than decision quality.
Categories
- Size
- Large enterprise
- Industry
- Food and restaurants
- Business function
- Internal work and knowledge managementStrategy and organization
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Microsoft described McGibney's use of Copilot to review unfamiliar material and an acquisition proposal. It reported that most surveyed early users saved at least 20 minutes per use case and 97% wanted to continue using the tool.
Full details are in the original sources.
