JapanTechnology and telecom2026 – ongoingGMO Internet Group
Group-wide use of generative AI and AI agents in daily work
GMO Internet Group reported 97.8% AI use at work and a 35.2% cut in working hours, and one case of deleted production data
Problem
GMO Internet Group wanted to measure how far generative AI and AI agents had spread across the group and what they changed in daily work.
Approach
The group surveyed employees from 9 to 13 March 2026 and received 5353 valid responses. It asked about AI use, AI agents, paid subscriptions and hours saved. Coding with AI was growing.
Results
Takeaway
In the same survey, an instruction error to an AI coding tool led to the deletion of production data, and respondents argued that human review remained necessary.
Categories
- Size
- Large enterprise
- Industry
- Technology and telecom
- Business function
- Internal work and knowledge managementIT and R&D
- Innovation type
- Process innovationOrganization and work practices
- AI technology
- Generative AIAI agents
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Company's own claim
Sources
Source summaries
@IT reports GMO Internet Group's March 2026 survey of 5353 employees. It gives AI use, AI agent use and working-hour reductions. It also notes that an instruction error once led to deleted production data.
Full details are in the original sources.