GermanyPublic sector2026 – ongoing

Government of Saxony

MAXi tax-administration assistant

Saxony rolled out MAXi to about 5,250 tax-administration employees after a pilot

In progressCompany's own claimOfficial ↗

Problem

Tax employees had to interpret lengthy submissions and prepare replies. These routine tasks competed with the professional assessment of individual cases.

Approach

Saxony introduced the Hessian tax administration's MAXi assistant through cooperation between the states. Preparations began in April 2026, followed by a September pilot and October rollout. The protected system used legal texts and internal directives to support document work, while employees retained final decisions.

Results

About 5,250tax-administration employees given access during the Saxony rolloutCompany's own claim[1]

Takeaway

The rollout preserved employee responsibility for tax decisions. The announced workforce coverage did not establish time savings.

Sources

Neu im Team: Chatbot MAXi unterstützt ab sofort die Beschäftigten der sächsischen Steuerverwaltung
Sächsisches Staatsministerium der Finanzen13 Oct 2026Company publication

Source summaries

[1]Sächsisches Staatsministerium der Finanzen13 Oct 2026

The ministry reported rollout to about 5,250 employees after a September pilot. It described protected information processing and mandatory human responsibility for decisions.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026