NetherlandsFood and restaurants2024 – ongoingHeineken
PowerBot employee assistant
Heineken employees used PowerBot for summaries and proposals
Problem
Employees needed faster internal searches and drafting.
Approach
Heineken developed PowerBot with Copilot Studio. Employees accessed reusable prompts through Teams and a web app.
Results
No published figures
Takeaway
A legal executive reported daily use; savings were not quantified.
Categories
- Size
- Large enterprise
- Industry
- Food and restaurants
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AIAI agents
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
[1]Microsoft19 Dec 2025
Microsoft described PowerBot's development. A legal executive reported using it for proposal drafting.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026
