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South KoreaEducation2024 – ongoing

i-Scream Edu

AI Dreamssam learning-counseling system for the Home Run service

i-Scream Edu cut manager-teacher fees 27% after its AI Dreamssam system took over part of learning counseling

WorkingCompany's own claim

Problem

i-Scream Edu's Home Run learning service relied on human manager-teachers for counseling, and their fees were a recurring cost.

Approach

The company introduced AI Dreamssam, an AI learning-counseling system, in October 2024. It partly replaces the work of the manager-teachers.

Results

27%reduction in manager-teacher fees after the AI system was introduced, as reported with the company's resultsCompany's own claim[1]

Takeaway

Replacing part of a human service role showed up as a lower fee line, and the company reported it alongside its annual results.

Categories

Industry
Education
Business function
Customer service
Innovation type
Process innovation
Evidence
Company's own claim

Sources

  1. 아이스크림에듀, 올해는 흑자 목표
    Newstomato11 Mar 2025News article

Source summaries

[1]Newstomato11 Mar 2025

The article covers i-Scream Edu's 2024 results. It says the company introduced AI Dreamssam in October 2024 to partly replace manager-teachers and that manager-teacher fees fell 27%. It does not explain how the figure was calculated.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
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