IndiaTechnology and telecom2025 – ongoingInfosys
Microsoft 365 Copilot for internal workflows
Infosys expanded Microsoft 365 Copilot beyond 100,000 employees and reported monthly active usage above 91%
Problem
Infosys sought to integrate AI into employees' everyday workflows across delivery and corporate functions. Its next step after a large initial deployment was broader operational use.
Approach
Infosys expanded Microsoft 365 Copilot access from the deployment announced in December 2025. Microsoft reported that access had passed 100,000 employees by June 2026, with monthly active usage above 91%.
Results
Takeaway
The disclosed figures established deployment scale and engagement. Microsoft did not report an Infosys-specific productivity improvement alongside those figures.
Categories
- Size
- Large enterprise
- Industry
- Technology and telecom
- Business function
- Internal work and knowledge managementIT and R&D
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Off-the-shelf tool or platform
- Evidence
- Vendor case study
Sources
Source summaries
Microsoft reports that Infosys expanded Copilot licenses beyond 100,000 employees after the December 2025 deployment announcement. It gives monthly active usage above 91% for Infosys, without an Infosys-specific productivity result.
Full details are in the original sources.
