United StatesManufacturing2023 – ongoing

Intertape Polymer Group

Factory CoPilot chat interface on Sight Machine data platform

Factory CoPilot early results at Intertape Polymer: onboarding time cut up to 50%

WorkingVendor's case studyVendor ↗

Problem

Plant staff without data skills found it hard to analyze information in the Manufacturing Data Platform.

Approach

Sight Machine used Azure OpenAI Service with GPT-4 to build Factory CoPilot, a chat interface on its platform. Staff at facilities including IPG's Tremonton plant in Utah ask plain-language questions about plant data.

Results

up to 50%Initial observation: reduction in platform onboarding timeVendor's case study[1]

25%Initial observation: increase in weekly average platform usageVendor's case study[1]

Takeaway

Early observations linked the chat interface to up to 50% less time learning to use the platform and a 25% increase in weekly usage.

Sources

Intertape Polymer Group and Sight Machine customer story (Azure AI)
Microsoft9 Nov 2023Vendor publication

Source summaries

[1]Microsoft9 Nov 2023

Microsoft describes a GPT-4 chat tool built by Sight Machine for factory data. It reports early observations of up to 50% less onboarding time and a 25% increase in weekly usage.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026