South KoreaPublic sector2024 – ongoingMinistry of Government Legislation
Natural-language legislation search
Korea's AI legislation search recorded 1.35 million page views after its December 2024 opening
Problem
People searching legislation did not always know the formal legal terms or the relevant law's name.
Approach
The ministry opened an AI legislation search service in December 2024. It interpreted everyday words or sentences and retrieved relevant legal provisions. In June 2025, the ministry announced further development of visual search navigation.
Results
Takeaway
The reported figure measured page views. It did not establish whether users found the correct provision or saved time.
Categories
- Size
- Small business
- Industry
- Public sector
- Business function
- Customer serviceFinance, risk and legal
- Innovation type
- Product and service innovation
- AI technology
- Conversational and voice AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
The ministry described the operating natural-language search service and reported 1.35 million cumulative page views. It announced visual navigation and personalized features as further development.
Full details are in the original sources.