South KoreaEnergy and utilities2024 – ongoingKorea Western Power (KOWEPO)
WP-GPT assistant for power-plant facility work
Korea Western Power launched WP-GPT for plant staff after training it on 1,432 internal documents
Problem
Plant staff needed technical information for maintenance and purchasing work. Korea Western Power wanted to reduce the burden of finding answers, particularly for less experienced employees.
Approach
The company began development in June 2024 and launched WP-GPT on its internal network on January 20, 2025. The generative AI assistant answered facility-work questions and translated English. Report drafting and fault-cause analysis were planned additions.
Results
Takeaway
The initial release covered technical questions. Report drafting and diagnostic support remained future work, and no measured productivity gain was disclosed.
Categories
- Size
- Large enterprise
- Industry
- Energy and utilities
- Business function
- Internal work and knowledge managementProduction and quality
- Innovation type
- Process innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
Korea Western Power announced that WP-GPT had completed pilot operation and entered service. It said training included 1,432 internal documents and about 35,000 question-and-answer examples.
Full details are in the original sources.
