South KoreaEnergy and utilities2026 – ongoingKorea Electric Power Corporation
Generative AI assistant for internal standards and regulatory changes
KEPCO launched an internal-standards AI assistant after reporting a 98-out-of-100 satisfaction score
Problem
KEPCO employees spent time searching internal rules and technical standards. Legal changes also required corresponding revisions to internal documents.
Approach
KEPCO launched its internal-standards AI platform in June 2026. Employees asked questions in everyday language against an integrated collection of about 2,400 rules and standards. A government legal-information API supported change detection and draft revisions.
Results
Takeaway
The reported score measured internal satisfaction with response quality before launch. It did not establish reduced compliance incidents.
Categories
- Size
- Large enterprise
- Industry
- Energy and utilities
- Business function
- Internal work and knowledge managementFinance, risk and legal
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
Source summaries
The Korea Economic Daily reported KEPCO's launch of an assistant covering about 2,400 internal rules and standards. KEPCO reported a prelaunch internal satisfaction score of 98 out of 100.
Full details are in the original sources.
