AustraliaFinance and insurance2025 – ongoingMacquarie Bank
Gemini Enterprise for all staff
Macquarie Bank says Gemini Enterprise returned 130,000 hours in seven months
Problem
The bank's banking and financial services business wanted staff to spend less time on repetitive manual work.
Approach
The bank offered Gemini Enterprise to all 5,000 staff in 2025, gave training, and asked teams to find their own uses. An internal hackathon produced hundreds of solutions from legal, marketing, compliance and sales staff, including agents for a 30-person sensitive-matters team and for legal incident response.
Results
Takeaway
The bank let non-technical teams build their own agents after training. The bank reported the hours saved at Google Cloud Next.
Categories
- Size
- Large enterprise
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge managementProduction and quality
- Innovation type
- Process innovationOrganization and ways of working
- AI technology
- Generative AIAI agents
- Adoption
- Vendor solution
- Evidence
- Company's own claim
Sources
Source summaries
iTnews reports remarks by a Macquarie product director at Google Cloud Next '26. The bank cites 130,000 hours returned and near-80% daily use among its 5,000 staff.
Full details are in the original sources.
