United StatesFood and restaurants2026 – ongoingMcDonald's
Archy voice ordering within ArchIQ
McDonald's reported above 90% accuracy in early Archy voice-ordering tests
Problem
Drive-thru employees had to take orders while handling other restaurant tasks.
Approach
McDonald's tested Archy taking live drive-thru orders in English and Spanish. The assistant formed part of ArchIQ, a restaurant technology platform running on Google Cloud edge computers.
Results
more than 90%early-test order accuracy reported by McDonald's
Takeaway
The reported accuracy came from early test restaurants. McDonald's had not announced a full Archy launch date.
Categories
- Size
- Large enterprise
- Industry
- Food and restaurants
- Business function
- Customer serviceProduction and quality
- Innovation type
- Process innovation
- AI technology
- Conversational and voice AI
- Adoption
- Partner co-development
- Evidence
- Company's own claim
Sources
Source summaries
[1]The Next Web26 Sep 2026
The Next Web reported live Archy tests and McDonald's claim of more than 90% accuracy. It distinguished the new system from the IBM ordering trial discontinued in 2024.
Full details are in the original sources.
Added 1 Nov 2026 · Updated 1 Nov 2026