← Cases
FranceManufacturing2024 – ongoing

Michelin

Microsoft 365 Copilot for office work

Michelin deployed Copilot for meeting summaries and document retrieval

WorkingVendor case studyVendor ↗

Problem

Office work required finding information and reviewing meetings.

Approach

Michelin deployed Microsoft 365 Copilot. Its collaborative tools service owner described using its office assistance capabilities.

Results

No published figures

Takeaway

Employee testimony established use, without measured productivity gains.

Categories

Innovation type
Process innovation
AI technology
Generative AI
Evidence
Vendor case study

Sources

Source summaries

[1]Microsoft27 Dec 2024

Microsoft reported Copilot deployment. It described meeting summaries, document searches and data classification.

Full details are in the original sources.

Added 1 Nov 2026 · Updated 1 Nov 2026
Open case page ↗