Naval Group
N-GPT internal business-knowledge assistant
Naval Group reported 1,000 daily requests to its internally hosted N-GPT assistant
Problem
Naval Group needed to protect sensitive information while giving employees access to generative AI. It blocked external services such as ChatGPT.
Approach
Following a January 2024 challenge from its chief executive, Naval Group created the internal N-GPT chatbot. The company used its own data centers to protect sensitive information. N-GPT supported several uses, including queries involving its Business Management System.
Results
Takeaway
Internal hosting allowed employees to use a chatbot within Naval Group's data restrictions. Request volume established use, without measuring time saved or answer quality.
Categories
- Size
- Large enterprise
- Industry
- Manufacturing
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AIConversational and voice AI
- Adoption
- Built in-house
- Evidence
- Company's own claim
Sources
- Jacques Goudet (Naval Group) : Databordage !Décideurs Magazine·31 Jan 2025News article
Source summaries
Naval Group's chief data officer described N-GPT and the restrictions on external AI services. He reported 1,000 requests per day from 150 users and identified the Business Management System as one use.
Full details are in the original sources.