JapanTechnology and telecom2025 – ongoingMIRAIT ONE
Tablet forms and AI knowledge search for telecom field work (Genba Koreichi)
MIRAIT ONE reported about 20% lower work costs in a trial of tablet forms and AI search, then set a rollout to 35 Kanto sites
Problem
Telecom infrastructure crews filled in paper forms on site and re-entered the data at the office. Finding the right manual or procedure also took time.
Approach
MIRAIT ONE and NTT TechnoCross built the tool together on NTT TechnoCross's data-use platform, starting in October 2025. Workers enter inspection results, attach photos and submit reports on a tablet. They can also ask questions about manuals and procedures by voice or text, and the AI returns summaries or diagrams. After a trial, MIRAIT ONE announced full deployment at 35 Kanto sites of its NTT business division.
Results
Takeaway
The cost figure comes from a trial and the company's own measurement. The 35-site rollout had only been announced when the source was published.
Categories
- Size
- Large enterprise
- Industry
- Technology and telecom
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Partner co-development
- Evidence
- Company's own claim
Sources
Source summaries
Reports the two companies' announcement of a field-work solution with digital tablet forms and AI knowledge search. It gives a trial result of about 20% lower work cost and a plan to deploy at 35 Kanto sites. It also names the product Genba Koreichi.
Full details are in the original sources.
