IndonesiaHealthcare and life sciences2026 – ongoingMitra Keluarga
Nara, an AI resume-screening assistant for HR
Mitra Keluarga's resume-screening assistant Nara saves more than 2,300 HR hours a year, per AWS
Problem
Mitra Keluarga runs 32 hospitals in Indonesia with 9,125 staff. Its HR team received resumes in many formats and screened them by hand.
Approach
The hospital group built Nara with AWS partner Sarana AI on Amazon Bedrock and Amazon Textract. Nara standardises resumes and matches candidates to skill requirements, then surfaces top applicants for recruiters. It never screens candidates out on its own, and HR staff make all hiring decisions.
Results
Takeaway
Mitra Keluarga kept hiring decisions with people and used the AI only to sort and match resumes.
Categories
- Industry
- Healthcare and life sciences
- Business function
- Human resources
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Partner co-development
- Evidence
- Vendor case study
Sources
Source summaries
AWS described how Mitra Keluarga built Nara for resume screening. It reports savings of more than 2,300 HR working hours a year. The page gives no start date for the project.
Full details are in the original sources.
