JapanTechnology and telecom2025 – ongoing

MIXI

Company-wide ChatGPT Enterprise rollout

MIXI rolls out ChatGPT Enterprise to about 2,000 staff and estimates 17,600 hours saved a month

WorkingCompany's own claimOfficial ↗

Problem

The Japanese internet and entertainment company wanted generative AI used across all roles.

Approach

MIXI introduced ChatGPT Enterprise in March 2025 to everyone with a company email address. It ran training with OpenAI, a new-graduate workshop and a hackathon, and set up an AI Committee in December 2024.

Results

17,600 hours per monthestimated company-wide time saved, from a survey of 338 valid responsesCompany's own claim[1]

80%weekly active users among eligible staff within under three monthsCompany's own claim[1]

Takeaway

MIXI estimated 17,600 hours saved per month from 338 survey responses. Within three months, weekly use reached 80% of staff.

Sources

MIXI news release on ChatGPT Enterprise rollout
MIXI, Inc.21 Aug 2025Company publication

Source summaries

[1]MIXI, Inc.21 Aug 2025

MIXI reports on its company-wide ChatGPT Enterprise rollout from March 2025. It gives usage rates, a survey-based estimate of hours saved and examples from legal and marketing teams.

Full details are in the original sources.

Added 25 Oct 2026 · Updated 25 Oct 2026