SpainMedia and entertainment2022–2024Club Atlético Osasuna
Facial recognition for access to El Sadar stadium
Osasuna's stadium facial recognition drew a €200,000 fine and a prohibition on continued use
Problem
Osasuna offered supporters an alternative to presenting their membership cards when entering El Sadar. Existing card and mobile access methods remained available.
Approach
The club introduced facial-recognition entry in April 2022. Spain's data protection authority found that Osasuna had not established the necessity of processing biometric data for this purpose. It imposed a fine and made the suspension of processing definitive; the club announced an appeal.
Results
Takeaway
Voluntary participation did not resolve the regulator's objection that existing entry methods already served the purpose.
Categories
- Industry
- Media and entertainment
- Business function
- Production and quality
- Innovation type
- Process innovation
- AI technology
- Computer vision
- Adoption
- Vendor solution
- Evidence
- Regulator, audit or court
Sources
Source summaries
The regulator recorded its Osasuna decision under proceeding PS/00482/2023. It confirmed the €200,000 fine and definitive measures, finding that the club had not justified the necessity of biometric processing.
The report dated the first use to April 2022 and the adverse decision to December 2024. It also reported Osasuna's intention to appeal.
Full details are in the original sources.
