SwitzerlandFinance and insurance2023 – ongoingPictet
One.Chat internal knowledge assistant
Pictet made One.Chat available to approximately 5,000 employees for internal information searches
Problem
Employees needed to retrieve information from extensive internal data, including the SharePoint intranet.
Approach
Pictet co-developed One.Chat with Unique using its FinanceGPT solution connected to Microsoft Azure OpenAI. Unique reported production deployment by January 2024. Pictet’s technology and innovation head said it accelerated internal searches and reduced administrative work.
Results
Takeaway
Unique reported that over 3,000 employees had used One.Chat and 1,200 used it weekly. It did not provide a measured time-saving estimate.
Categories
- Industry
- Finance and insurance
- Business function
- Internal work and knowledge management
- Innovation type
- Process innovation
- AI technology
- Generative AI
- Adoption
- Partner co-development
- Evidence
- Vendor case study
Sources
Source summaries
ICTjournal reported Unique’s announcement of production deployment and workforce access at Pictet. It also quoted Pictet’s technology executive on faster internal searches and reduced administrative work, without measured savings.
Full details are in the original sources.
